Fresh Dental Care of Hillcrest – Terms of Service

Effective Date: June 1, 2025

Welcome to Fresh Dental Care of Hillcrest (“Fresh Dental Care,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our services, including any SMS communications, appointment scheduling, and data interactions with our dental practice, both in person and online.

Please read these Terms carefully before using our services. By using our services, you agree to be bound by these Terms.

1. Services Provided

Fresh Dental Care of Hillcrest provides dental health services, including preventive, restorative, and cosmetic dental care. We also offer scheduling, appointment reminders, and patient communications via SMS and other electronic means.

2. Consent to SMS Communications

By providing your phone number to Fresh Dental Care, you consent to receive SMS messages from us for the following purposes:

  • Appointment reminders
  • Confirmations and cancellations
  • Pre-treatment or post-treatment instructions
  • Billing and insurance updates
  • General practice announcements (e.g., holiday closures)

We use 10DLC (10-digit long code) messaging to ensure delivery compliance and to improve communication reliability and security.

Message frequency may vary depending on your interaction with us. Standard message and data rates may apply. Please consult your mobile carrier for details.

You can opt-out of receiving SMS messages at any time by replying STOP to any message. You may also text HELP for more information or contact our office directly at (619)220-0866.

3. User Data and Privacy

We take your privacy seriously. All customer data is collected, stored, and processed in compliance with applicable federal and state privacy regulations, including HIPAA.

Types of data we collect may include:

  • Name, address, date of birth
  • Contact details (email, phone)
  • Insurance information
  • Medical and dental history
  • Appointment and treatment details

How we use your data:

  • To provide and manage your dental care
  • To schedule and confirm appointments
  • To send relevant communications, including SMS
  • For billing and insurance processing
  • To improve our services

We do not sell or share your personal information with third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or misuse. These include encryption, access controls, and secure communications protocols.

5. Your Responsibilities

You agree to:

  • Provide accurate and up-to-date contact and health information.
  • Notify us of any changes to your mobile number or communication preferences.
  • Use our services only for lawful and appropriate purposes.

6. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website and will take effect upon posting. We may also notify you via SMS or email when changes are made.

7. Contact Information

If you have any questions about these Terms or our practices, please contact us at:

Fresh Dental Care of Hillcrest
Dr. Andrew Gamache
306 Walnut Ave, Suite #31
San Diego, Ca 92103
Phone: 619-220-0866
Email: freshdentalsd@gmail.com